![]() ![]() After hiring night workers, managers need to give them support as they typically have little interaction with other managers and supervisors. Managers should look for prospects who have previous night shift experience and stayed in those positions for over one year. Best practices to lower the night shift turnover rate should begin during recruitment. For some companies, it represents as much as 80% of their total turnover. While not universal across all businesses, night shifts have the highest turnover. Often workers have said their expectations for the job don’t always match the job description, training is not streamlined, and supervisors need to be better equipped to handle daily disruptions. The Gartner strategy found, according to one executive conducting exit interviews, “long and inconsistent hours frustrate workers.” A second collective issue is “many employees don’t want the pressure of incentives versus a fixed wage.” The third top theme centers on training and management. During exit interviews with these employees, companies have discovered the departure is not always tied to pay. ![]() As some organizations have a low or flat turnover rate, others are experiencing high turnover. This strategy includes starting the workforce pipeline earlier by offering internships to build experience, creating a culture to mentor workers, implementing career development plans, and giving access to cross-functional programs.Įmployee retention has exacerbated the talent issue for some companies more than others because of high employee turnover. Gartner, a leading research company, has identified a strategy to attract and retain new talent to the supply chain. Supply chain companies must do their part in attracting a stronger, skilled workforce to the industry. The Bureau of Labor Statistics (BLS) projects average annual demand of 28,300 new diesel technicians a year through 2022, but only about a third of that number are joining the industry, according to a TechForce Foundation report. On the truck driver side, there is currently a shortage of about 60,000 truck drivers in the U.S., and that number is expected to almost triple over the next eight years, according to a report by the chief economist of the American Trucking Associations.
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